Sriram S
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Updated to latest version. Now if we try to scan, it shows portion of previous page, for a second, in the camera/scanning section. Also if we choose to scan without logging in, it prompts to scan again. This is a frequent issue. And it prompts for 'UPI Lite' every time we do transaction. This is a big nuisance. Instead give it in menu to enable or disable that feature. BHIM Dev/tech team should think practically from user angle. Also test it thoroughly before releasing updates. Thanks.
268 people found this review helpful
National Payments Corporation of India (NPCI)
May 22, 2023
Hi, apologies for the inconvenience. As we are constantly trying to improve the app, we request you to share the specific issues you've faced so that we can resolve them. Please feel free to share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm Regards, Team BHIM.
Pritam Gain
This app is very lazy and slow; sometimes it crashes. Very lazy interface. Many times, it shows payment pending and payment declined while I try to complete my transaction. I have good internet connectivity, but despite that, it sometimes takes some time to process the payment. Overall, there are lots of bugs. I am you requesting you to update the app and bring good services and interfaces.
145 people found this review helpful
National Payments Corporation of India (NPCI)
April 13, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
Udayan Upadhayaya
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Payments do not chargeback to your account after complaints raised, even when the payment shows declined it is deducted from your account but not returned. The payments get timed out frequently nowadays on the app. Update: I have raised complaint ticket on the app twice, through the website and the toll free no. provided but the issue is still pending and I can't get through to the customer service executive.
5 people found this review helpful
National Payments Corporation of India (NPCI)
April 13, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.