Xiaomi Redmi Note 13 Pro 5G review
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- mitres
- nIL
- 05 Jun 2024
I've now had two of these, both being returned within a couple of weeks with overheating battery, draining it in a matter of a few hours and freezing the screen requiring a reboot - for example, fully charged at 11pm, nothing running in the background, and down to 13% by 7am when I woke up. Also, both had a weird popup problems saying that the headphone setting was above normal and do I want to continue. I hadn't set any volume changes, and the popup would not go no matter what I did, either accept or cancel buttons would not cancel it.
I might be unlucky to have two identical phones with the same issue, but either way Xiaomi's customer service is terrible! I returned the first one after ten days as I had the battery overheat and drain in a few hours 3 times, I did a factory reset but still them same. Xiaomi had it back, said they needed to check it, found it was faulty then said they were out of spare parts for it - this is in breach of their own T&C's where a replacement should be sent, or a refund. Eventually they sent the replacement, which took nearly 3 weeks from them receiving it back, and only after I rang to complain,
Now, within 14 days of the new one arriving, I'm in the same position - within the replacement or refund period, but they are saying that if they find a fault, it is down to them whether or not they refund me!!! Even then, I have to wait between 7 & 10 working days for the refund to be issued if they agree to do so.Terrible experience to say the least. I'd avoid them if my experience so far is anything to go by.
I've complained, and they've simply ignored me.
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- UmangC
- U{B
- 21 May 2024
Anonymous, 01 May 2024Hello, does anyone who owns this phone know if this phone s... moreIt is Wi-Fi 5. Mentioned in the 1st page
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- UmangC
- U{B
- 21 May 2024
A1, 20 May 2024Is the battery with low quality or my phone has a problem, ... moreIt can, the battery must have degraded. Try checking with software or in service center
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- A1
- gKA
- 20 May 2024
Is the battery with low quality or my phone has a problem, it can't handle even one day?
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- Ciprian
- mAQ
- 09 May 2024
captain-price, 05 May 2024Will someone tell me that how many OS update and Security U... more3 years of OS and 4 of Security updates.
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- Farzin Doust
- dVS
- 08 May 2024
captain-price, 05 May 2024Will someone tell me that how many OS update and Security U... moreAs they said in review video, company supports for 2 years.
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- Sree
- rKi
- 06 May 2024
captain-price, 05 May 2024Will someone tell me that how many OS update and Security U... moreJust check on Gadgets 360
Think 2 updates OS
Security 4-5
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- captain-price
- rKP
- 05 May 2024
Will someone tell me that how many OS update and Security Updates are given for this device?
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- Anonymous
- vaS
- 03 May 2024
DarktrapStudio, 07 Apr 2024I would say get a faster card, there is all type of cards s... moreThis model doesn't have card slot. It's just that UFS storage is only 2.2 and usb protocol is just 2.0, hence the transfer issue of the person you replied to.
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- Anonymous
- vaS
- 03 May 2024
ashrobb, 29 Jan 2024I have to point with all due respect (and some sadness) tha... moreAaaaand Xiaomi put the microsd slot and FM radio on the 4G/Helio G99 ultra version of Note 13 pro. Darn it.
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- Anonymous
- 3mY
- 01 May 2024
Hello, does anyone who owns this phone know if this phone supports wifi 6? The soc in theory does support it, but gsamrena does not mention it
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- Anonymous
- XBA
- 29 Apr 2024
Anonymous, 04 Apr 2024Why exactly this phone not in Nigeria It is
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- Vesi
- Swb
- 26 Apr 2024
This colour Ocean Teal is it blue or green?
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- DarktrapStudio
- 6r3
- 07 Apr 2024
s.ghaem, 30 Mar 2024Hello, I bought this phone 20 days ago. I am satisfied with... moreI would say get a faster card, there is all type of cards speed, I advice you to take a quick youtube free course on cards
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- Anonymous
- r3a
- 04 Apr 2024
Why exactly this phone not in Nigeria
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- Need Help
- t7X
- 04 Apr 2024
How to make the FM Messenger chat heads appear in Note 13 pro?
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- s.ghaem
- arb
- 30 Mar 2024
Hello, I bought this phone 20 days ago. I am satisfied with its performance, except that it takes a long time to transfer files from the phone to the flash memory, which is very unusual. Does anyone have this problem and is there a solution to fix it?
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- RaymondE
- f{X
- 12 Mar 2024
HyperOS 1.0.4 Global on Android 14 just rolled out today March12th
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- alcatraz
- mvC
- 03 Mar 2024
Glegster , 16 Feb 2024It is the s version so weaker.
Look up 7s gen 2 vsYou're right. The obvious follow up question would then be, why does Xiaomi choose to go from standard 7 series to low end 7 series?
And all that while bragging how much faster it is? The marketing is kind of funny.
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- Anonymous
- XZ{
- 21 Feb 2024
Glegster , 16 Feb 2024It is the s version so weaker. Look up 7s gen 2 vsVs what