Creating an Information Architecture in Confluence that Scales
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Slides from a recent Brikit webinar about designing an Information Architecture in Confluence that scales as your information needs grow. You can watch the full recording here: https://www.youtube.com/watch?v=5iLmqdxzz3k
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Creating an Information Architecture in Confluence that Scales
- 1. Designing an Information Architecture That Scales in Confluence
- 3. Todayyou’lllearn 1. Why you need information design 2. Our approach 3. Concrete steps you can use • Documenting your design • Soliciting feedback • Risk management techniques
- 4. Information Overload WHY WE DO INFORMATION DESIGN “25% of employees experience poor health or significant stress due to the volume of information they are required to manage in their jobs…” Ruff, Joseph. “Information Overload: Causes, Symptoms and Solutions,” Learning Innovations Laboratories, Harvard Graduate School of Education. December, 2002. http://www.newsmaster.be/flow/dw/ciel/2011/aout11/infooverloadbrief.pdf “73% of employees agreed that they needed ‘enormous amounts of information’ to be successful in their job.” And yet…
- 5. • No sense of ‘the whole’ / how it all ‘relates’ • Not sure how to ‘get around’ or ‘where to go’ • Uncertain if contributions are meaningful • Can’t do anything WHY WE DO INFORMATION DESIGN Displacement
- 6. WHY WE DO INFORMATION DESIGN Coordination • Setting boundaries & forms • Identifying & using meaningful concepts • Orienting ‘travelers’ and participants • Planning for today and tomorrow
- 7. OurApproach • Integrating design disciplines • Phased and iterative methodology
- 10. OurApproachto • Review users, purposes, goals • Five ‘fingers’ of information design • Iteration cycle InformationDesign
- 11. IterationCycle 1. Write it down 2. Mock it up 3. Let it sit (talk & think about it)4. Revise and repeat 1 2 4 3
- 12. 5Fingersof InformationDesign 1Structure 2Taxonomy 3Navigation 4Permissions 5Information Lifecycle
- 13. • Define it • How to ‘do’ it • What you get by thinking about it Digin Taxonomy Navigation Permissions Information LifecycleStructure
- 14. 1Structure • Structure is a hierarchical perspective of your site’s content • Structure depends on your technology Structure Taxonomy Navigation Permissions Information Lifecycle
- 15. Structure Taxonomy Navigation Permissions Information Lifecycle
- 16. Whatdoweget? • The primary ‘categories’ of the site • Asserted ‘belonging’ of content • Purposes for most spaces and some pages Structure Taxonomy Navigation Permissions Information Lifecycle
- 17. 2Taxonomy • A list of official, ‘controlled’ terms for things you care about • Types or uses of terminology: Structure Taxonomy Navigation Permissions Information Lifecycle Descriptive What is the content ‘about’? Structural What ‘type’ of content is it? Functional What does the content ‘do’?
- 18. Structure Taxonomy Navigation Permissions Information Lifecycle
- 19. • The primary ‘categories’ of the site (again!) • Labels, label application ‘rules’ • Navigation headings • Naming conventions (for Page Titles) Structure Taxonomy Navigation Permissions Information Lifecycle Whatdoweget?
- 20. 3Navigation • ‘Wayfinding’ pathways and signage that enable users to ‘move’ through the site and find information Structure Taxonomy Navigation Permissions Information Lifecycle
- 21. FourMainTypes Structure Taxonomy Navigation Permissions Information Lifecycle 1 2 4 3 Primary 1 header; space or site-wide 2 Secondary side-bar; pages within space 3 Tertiary on page; discovery, within page/space 4 Footer footer links (‘fat footer’); site wide
- 22. Structure Taxonomy Navigation Permissions Information Lifecycle
- 23. • The primary ‘categories’ of the site (again!) • Reinforces perspective / sense of whole • Facilitates discovery (and satisfaction) Structure Taxonomy Navigation Permissions Information Lifecycle Whatdoweget?
- 24. 4Permissions • The roles and purposes of your users, and what they can do with respect to your content Structure Taxonomy Navigation Permissions Information Lifecycle
- 25. Structure Taxonomy Navigation Permissions Information Lifecycle
- 26. • Defined groups • Reflection of organization’s ‘culture’ • Security policy • Identify users for testing & evaluation Structure Taxonomy Navigation Permissions Information Lifecycle Whatdoweget?
- 27. 5Information Lifecycle • The ‘flow’ of information from its creation to its disposition, and the associated forms, ’rules’ and policies Structure Taxonomy Navigation Permissions Information Lifecycle
- 28. Structure Taxonomy Navigation Permissions Information Lifecycle
- 29. Structure Taxonomy Navigation Permissions Information Lifecycle
- 30. • Content types disclosed • Content disposition policies • Blueprints for content reuse • Change management plans Structure Taxonomy Navigation Permissions Information Lifecycle Whatdoweget?
- 31. Summary 1. Information Design is coordination 2. ID is part of a comprehensive methodology 3. 5 fingers of Information Design 4. Iterative technique, starts with tables 5. Plans for today and tomorrow