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Recent guest reviews

If you’re in high school , college or just a party animal then this is the hotel for you. Clean and beautiful hotel but super noisy and there’s nonstop partying. If you want to go on vacation to relax then this is not the hotel for you.

Didn’t quite have a good experience overall. The place was nice, beautiful views and location. The atmosphere is always party mode but, check in was 1hr and 45 min delay.. and i was booking a luxury sweet. The employees that work the bags weren’t that carefully with them, ripping one of my friends bag. And last but not least, I open a tap at the beach and end up paying twice, I pay it at the beach and they charge it to my deposit. Communication between themselves was lacking really bad.

Need more TV satellite options, more knowledge on excursions, more food options. Give out information in room about concierge services and tours

Best hotel for party and nite life I wouldn't want to stay anywhere different

I recommend you book elsewhere. The property looks like a five star resort but is far less than five stars in terms of service, functionality and food quality. My wife and I stayed here for 3 nights in December 2019 and ran into far too many issues during our stay which is unacceptable given the five star rating and price. Issues ranged from poor check-in / check-out process, noisy rooms, too small of amenities for the size of the resort and poor food quality relative to the price. We will be back to Dubai but will not be returning to the FIVE.

The property was beautiful, just as pictured. The staff was lovely was given a complimentary breakfast upon arrival and allowed to check in to room earlier than anticipated.

I wish during check-in we were provided more information and a brief tour of the hotel. I think we wasted some time looking for different restaurants and amenities. The whole experience was very good and would definitely stay again!

Great service And beautiful. For the price breakfast should be included

Highly recommend this place. The staff was awesome and go out of their way to accommodate you. My check-in was delayed by 15-20mins, not bad at all! and they sent me a bottle of prosecco as an apology. I will definitely be staying here again.

No. 1 The Palm Dubai

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free covered valet and self parking
  • Onsite dining
  • Private beach

Located in Palm Jumeirah, FIVE Palm Jumeirah Dubai is 0.9 mi (1.4 km) from Nakheel Mall and within a 10-minute drive of other popular attractions like Aquaventure. This 470-room, 5-star resort has 6 outdoor pools along with a private beach and 3 restaurants.


Dining

Relish the Chinese cuisine at Maiden Shanghai, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafes. Start each morning off right with buffet breakfast served for a fee.


Rooms

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Balconies, dining areas, and sitting areas are also available.


Property features

Guests of FIVE Palm Jumeirah Dubai have access to a private beach, 6 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach resort include a 24-hour gym, a sauna, and a rooftop terrace.

Room options

Three Bedroom Residence

1 King Bed and 2 Queen Beds | Sleeps 7

Junior Suite, Sea View

1 King Bed | Sleeps 3

Luxe Sea View, Double Queen

2 Queen Beds | Sleeps 4

Luxe Sea View

1 King Bed | Sleeps 3

Guest reviews for FIVE Palm Jumeirah Dubai

Everyone (7) Couples (4) Family (3)
1
Family

By on Sep 6, 2022

3
Everyone

If you’re in high school , college or just a party animal then this is the hotel for you. Clean and beautiful hotel but super noisy and there’s nonstop partying. If you want to go on vacation to relax then this is not the hotel for you.

By on Aug 21, 2022

5
Everyone

By on Feb 27, 2022

1
Friends

Didn’t quite have a good experience overall. The place was nice, beautiful views and location. The atmosphere is always party mode but, check in was 1hr and 45 min delay.. and i was booking a luxury sweet. The employees that work the bags weren’t that carefully with them, ripping one of my friends bag. And last but not least, I open a tap at the beach and end up paying twice, I pay it at the beach and they charge it to my deposit. Communication between themselves was lacking really bad.

By on Sep 13, 2021

5
Partner Couples

Need more TV satellite options, more knowledge on excursions, more food options. Give out information in room about concierge services and tours

By on Mar 1, 2021

5
Everyone

By on Feb 12, 2021

5
Friends Family

Best hotel for party and nite life I wouldn't want to stay anywhere different

By on Oct 27, 2020

1
Everyone

By on Jan 22, 2020

Review comment responded on Jan 30, 2020

Dear Guest, Thank you for rating us online. We are very sorry to learn that you did not enjoy your stay with us. Kindly share more information with us in order for us to address your concerns. Best regards, Chaitanya Sharma Director of Front Office & Residences

2
Everyone

By on Dec 27, 2019

Review comment responded on Jan 30, 2020

Dear Guest, Thank you for rating us online. We are very sorry to learn that you did not enjoy your stay with us. Kindly share more information with us in order for us to address your concerns. Best regards, Chaitanya Sharma Director of Front Office & Residences

2
Partner Couples

I recommend you book elsewhere. The property looks like a five star resort but is far less than five stars in terms of service, functionality and food quality. My wife and I stayed here for 3 nights in December 2019 and ran into far too many issues during our stay which is unacceptable given the five star rating and price. Issues ranged from poor check-in / check-out process, noisy rooms, too small of amenities for the size of the resort and poor food quality relative to the price. We will be back to Dubai but will not be returning to the FIVE.

By on Dec 27, 2019

Review comment responded on Jan 30, 2020

Dear Guest, Thank you for taking time to share your experience at FIVE Palm Jumeirah Dubai. We constantly strive to provide our guests with a comfortable and memorable experience. I am disappointed to know that in your case we obviously fell short. May I request you to please treat this experience in isolation and non-representative of the FIVE experience and give us another opportunity to re-affirm your perception of FIVE Palm Jumeirah Dubai. The team and I do hope to have the pleasure of welcoming you back. Warm regards, Chaitanya Sharma Director of Front Office & Residences

FIVE Palm Jumeirah Dubai

No. 1 The Palm, Dubai,
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